World Consumer Rights Day 2020

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3 min readMar 15, 2020

World Consumer Rights Day (WCRD) is an awareness day, which is observed on March 15, 2020. The WCRD was first celebrated in 1983 and became an important annual occasion for mobilizing citizen action and solidarity within the international consumer movement.

The day is an opportunity for promoting the basic rights of all consumers, demanding that those rights are respected and protected and protesting about the market abuses and social injustices which undermine them.

What are Consumer Rights?

Consumer rights mean that every buyer (consumer) across the world has the right to have information on the quality, potency, quantity, purity, price and standard of various products, goods and services.

On 1962, March 15 then US President John F Kennedy address the US Congress regarding the four basic consumer rights, later called the Consumer Bill of Rights. He was the first world leader to address consumer rights. The original four consumer rights are:

• The right to safety
• The right to be informed
• The Right to choose, and
• The right to be heard.

In 1985, the United Nations through the United Nations Guidelines for Consumer Protection expands the consumer rights to include four more. They are:

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